Managed IT Support
A straightforward support agreement providing unlimited onsite and remote IT support from a friendly, experienced team that gets to know your business.
Find out more →IT SUPPORT FOR UK BUSINESSES
IT support that feels like part of your team.
Managed IT support for organisations with around 5–100 staff, with a particular focus on growing businesses in the 20–50 user range. Our own engineers answer the phone from our Burscough office and support customers across the UK.
Unlimited onsite and remote support. Kept deliberately simple.
Microsoft 365
Microsoft 365 is a major part of our day-to-day work. We help businesses license, migrate, secure and manage the Microsoft platform without turning every individual product into…
Find out more →Microsoft Azure
We design, migrate and support Microsoft Azure environments, including virtual servers and Azure Virtual Desktop. Just as importantly, we will tell you when the cloud is not…
Find out more →Cyber Security & Cyber Essentials
We use Microsoft security technologies and recognised best practice to help customers improve the security of their users, devices and cloud environments.
Find out more →Backup & Disaster Recovery
Backup and disaster recovery are a core part of our MSP service. Most of our customers use Microsoft Azure-based backup, but every solution is tailored to the…
Find out more →Networking & Wi-Fi
We design, supply, configure and support the hardware layer of business networks, from a single office Wi-Fi upgrade to multi-site connectivity.
Find out more →Hardware & Device Management
We can supply essentially any business IT hardware, from laptops and desktops to servers, networking equipment, UPS systems, printers, monitors and mobile devices.
Find out more →IT Projects & Cloud Migration
We plan and deliver IT projects for existing and new customers, from office moves and hardware refreshes through to Microsoft migrations and larger infrastructure work.
Find out more →Business Telephone Systems
Cloud-based business communications can give your team a consistent telephone experience wherever they are working.
Find out more →Business Connectivity
We provide business connectivity ranging from full-fibre broadband through to dedicated Ethernet services, with the IT knowledge to make the connection work properly with the rest of…
Find out more →MANAGED SUPPORT
Real people answer the phone.
Our own IT engineers answer support calls from our Burscough office. Customers get to know the team by name, and the team gets to know the customer’s systems.
Support agreements are kept deliberately straightforward: unlimited onsite and remote IT support, with other services added where they make sense.
How our managed support works →
Microsoft 365 & Azure are a major part of what we do.
From Microsoft 365 licensing, migrations and security through to Azure servers, Virtual Desktop and cloud migrations, Microsoft technology sits at the centre of many of the environments we support.
THINKING OF SWITCHING IT PROVIDER?
Switching IT provider doesn’t have to be difficult.
01
Handover
We ask the outgoing provider for a clear handover document and, where possible, speak directly to them.
02
Audit
We audit hardware, licensing and the existing environment to make sure the handover is complete.
03
Verify
We check credentials, access, backup and documentation so issues are identified before support begins.
04
Support
Our team takes over with a clearer understanding of the customer from day one.
TECHNOLOGY PARTNERS
Platforms and brands we work with.
TALK TO THE TEAM
Need help with this service?
Start with a conversation. We’ll keep it practical and straightforward.